🔒 Privacy Policy – Mayra Artwork

Last updated: 5 December 2025

At Mayra Artwork, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us, or place an order.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

 

A. Personal Information (Provided by You)

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

This information is collected when you place an order, contact us, or create an account.

 

B. Payment Information

All payments are processed securely through Razorpay.
We do not store your card numbers, UPI IDs, passwords, or banking details.

 

C. Automatically Collected Information

When you visit our website, your browser may automatically share:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on the website

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide delivery updates and tracking

  • Respond to queries and customer support requests

  • Improve website performance and product offerings

  • Send order-related notifications

  • Prevent fraud and secure transactions

We do not sell, trade, or rent your personal information to third parties.

3. Sharing of Information

We only share necessary information with trusted service providers such as:

  • Courier partners (for delivery)

  • Razorpay (for payment processing)

  • Technical/service providers (for website operations)

These parties are required to keep your data secure and use it only for the intended purpose.

4. Payment Security With Razorpay

All transactions are encrypted and handled through Razorpay’s secure payment gateway.
Razorpay complies with strict industry standards such as:

  • PCI-DSS

  • AES encryption

  • Secure tokenization

Your payment details are never stored on our website.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience by:

  • Remembering your preferences

  • Saving cart items

  • Improving page load and performance

  • Analyzing website traffic

You can disable cookies through your browser settings, but certain features may not work properly.

6. Data Protection & Security

We use appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Accidental loss

  • Alteration

  • Misuse

However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to correct or update your information

  • Request deletion of your information (unless required for legal or order purposes)

  • Opt out of marketing or promotional messages

To exercise these rights, contact us at the details below.

8. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders

  • Maintaining records

  • Legal and tax compliance

  • Improving customer experience

After this, data is securely deleted.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect:

  • Changes in legal requirements

  • Updates in our services

  • Improvements in data protection practices

Continued use of our website indicates acceptance of updated terms.

11. Contact Us

If you have questions or need assistance with cancellations or refunds, feel free to reach us:

📩 Email: admin@mayraartwork.com
💬 WhatsApp: +918734039207
We respond quickly and are happy to help.

Shop
Search
0 Wishlist